Back to top. Here are some signs you have poor connectivity:. The app is frozen or unresponsive. You have trouble requesting a ride or logging into the app. You got a notification about issues with your phone reaching our servers. However, there are some easy things you can do to help:. Try the problem-solving steps above for immediate issues. Move locations if you only have a few bars of service. You may be in an area with a weak signal.
Update your phone settings for the best reception. Your phone settings can have a big impact on the strength of your cell signal. Update these settings to improve your reception:.
Close any extra apps: The Lyft app might not get enough data to run correctly if you have other apps open. Turn off Background App Refresh: Some apps check for updates even when you don't have them open. Background App Refresh can drain your data. Follow our basic troubleshooting steps above.
Turn Bluetooth off. If your sound works when you turn Bluetooth off, you may need to reset the connection between your devices. How to change notification settings for iOS. How to change notifications for Android. Make sure your app and phone software are both up-to-date. Lyft is designed to provide voice notifications in English.
Your navigation language settings. Give us as much info about the problem as you can:. A detailed description of the problem. Any error messages you're receiving. Screenshots of the problem if applicable. Need help with taking a screenshot? What a great option to feel even more safe, which I have yet to feel unsafe!!
Just came back to using Lyft to drive. Generally speaking, I like the Lyft GPS system much better than Uber, but I just started driving again last night after a long break of about a year and there seems to be a lot of things broken. Several times, for instance, I had someone in my car but could not start the trip because I was not parked in the exact location they had set their pickup - like within feet. There was one ride where I was parked at the end of the driveway instead of pulling in.
This was embarrassing and I was super lucky they were so understanding and happy drunks. And it cost me valuable time during peak Saturday night ride hours. For less than 10 feet. Of course, this ended up being the ride that I waited and waited and called the rider several times and he never showed up.
Lots of problems to fix here. The developer, Lyft, Inc. The following data may be collected and linked to your identity:. The following data may be collected but it is not linked to your identity:. Privacy practices may vary, for example, based on the features you use or your age. Learn More. With Family Sharing set up, up to six family members can use this app. App Store Preview. Description Download Lyft Driver, the app created just for drivers.
Nov 15, Version Ratings and Reviews. App Privacy. Information Seller Lyft, Inc. Size
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